A complete AI digital front door for GP practices. Phone requests arrive triaged and documented, with a structured summary ready for clinical review. Online and messaging channels are coming.
Natural spoken conversation. Patients speak; Medelic structures.
Structured history-taking that adapts to the patient's answers and escalates red flags immediately.
Structured summaries with suggested SNOMED CT codes for the clinician. EMIS IM1 FHIR R4 integration built; assurance in progress.
Rigorous safety boundaries that instantly identify and escalate urgent red-flag indicators.
Phone triage is live. Chat and messaging are coming, and every channel feeds the same clinician review queue.
Text-based triage for patients who prefer typing. Built and in testing with practice staff; patient access coming soon.
Learn more →Asynchronous patient-practice communication.
Learn more →SMS follow-up after clinician review. Appointment reminders and practice SMS campaigns coming soon.
Learn more →Pharmacy First eligibility checks, referral creation and referral tracking. Automatic routing coming soon.
Learn more →Complex case reasoning for patients with comorbidities and multiple symptoms.
Learn more →Traditional web-forms have low adoption. Telephony remains the universal interface. Medelic meets patients on the phone but provides the clinical precision of a digital platform.
A typical 10-minute GP consultation is 50% history-taking. Medelic does that before the clinician opens the record.
Projected from a 10-minute consultation model; not yet measured in practice.
Every call is transcribed and summarised into a structured note for the clinician.
Medelic is designed to spot red-flag symptoms such as chest pain, stroke signs, anaphylaxis and sepsis, tell the patient to call 999, and flag the call for urgent clinician review.
Every call keeps its transcript, red flags, escalations and outcome with timestamps, giving a complete audit trail for clinical risk management.