About Medelic

Building the infrastructure for accessible primary care.

Medelic is an AI-powered front door for GP practices, starting with the phone.

Our Mission

Restoring the GP-patient relationship

The 8am phone queue has become a symbol of everything broken in primary care access. Patients struggle to get through. Receptionists are overwhelmed. GPs spend precious time on administrative triage instead of clinical care.

Medelic exists to solve this. Our AI handles the initial patient contact, takes a structured history, then presents cases to clinicians ready for decision-making.

The result: patients get through immediately, practices reclaim hours of staff time, and GPs can focus on what they trained for - caring for patients.

6,500+
GP practices in England
60M
NHS patients we aim to serve
Early
Stage and moving fast

Our Values

What guides us

Safety First

Clinical safety is non-negotiable. Every feature, every update, every decision is filtered through our clinical governance framework. We'd rather ship slower than ship unsafe.

Human-Centred

Technology should enhance human connection, not replace it. Our AI handles the administrative burden so clinicians can spend more time with patients who need them most.

Relentlessly Practical

We build for the reality of general practice - tight budgets, legacy systems, staff shortages. Our solutions work within existing workflows, not against them.

Our Story

Built by a proven founder

Our founder has done this before: building a technology company from the ground up, scaling it internationally, and seeing it through to a successful acquisition.

One lesson stood out. The best products are shaped by the people who use them every day. That's why Medelic works directly with the GP partners and clinicians who understand primary care because they live it — the people who run practices, treat patients, and know what needs to change.

This isn't a first-time founder's experiment. The playbook is proven. This time, the people who help build it share in its success.

Proven Track Record

Our founder's previous company scaled globally and was successfully acquired. That experience of building, scaling, and exiting a technology company informs everything we do at Medelic.

Customer-First Model

We're raising directly from GP partners because the people who use the product should share in its success. When your customers are your investors, the product gets better faster.

Built with Clinicians

We don't build in isolation. GP partners shape the product around real clinical workflows, bringing the operational insight that no market research could replicate.

Join us in transforming primary care

We're building the platform that will define how GP practices operate. Whether you want to use Medelic, invest, or join the team — we'd love to hear from you.